We are there for you.
For individual questions and requests, please contact our customer experts directly. We are there for you by email (leads@mercedes-benz.com) and telephone (012-677 5544). You can reach us from Monday to Friday from 8 am to 5 pm.
Frequently asked questions
- How does the Mercedes-Benz Online Store work?
- Is there a reservation fee?
- How do I find my ideal model?
- I'm interested in a particular vehicle. Where can I find more information?
- What payment options are available to me?
- What are my options for delivery of my vehicle?
- Can I visit a dealership or do a test drive?
- When will I take ownership of my car?
- Can I receive an offer for a new car?
- Can I negotiate a better purchase price?
- Contact options