Fraud Alert - keeping you safe.

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Protect yourself and your vehicle.

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Protect yourself and your vehicle.

Fraudsters are constantly finding new and advanced ways to try and defraud unsuspecting customers.

 

It has come to our attention that there are individuals posing as representatives of Mercedes-Benz South Africa and our dealers, targeting customers about so-called outstanding recalls and service measures on their vehicles.

 

We wish to assure you that Mercedes-Benz South Africa and our dealers would never arrange to collect your vehicle to action outstanding safety recalls or service measures.

 

Should you receive communication regarding the above, or have any suspicion of fraudulent activity regarding your vehicle, immediately contact your nearest dealership or the Mercedes-Benz Customer Assistance Centre on 0800 133 355 or via email at webmails.southafrica@cac.mercedes-benz.com.

 

Alternatively, to check if there is an outstanding service measure on your vehicle, please use our secure online platform by visiting https://aftersales.mercedes-benz.co.za/vehicle-recall#recall-form.