Contact Us
Contact Us.
Contact Us
Contact Us.
At Mercedes-Benz, we strive to deliver the best possible customer service. Within this section you'll find contact details to help with any enquiry. Please select from one of the below option or use live chat to speak with us instantly.
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General Enquiries
General
General
Physical Address
Wierda Road (R576/M10 West)
Zwartkop
CenturionPostal Address
PO Box 1717
Pretoria
0001Contact number: 0800 133 355 / 00800 9 777 7777*
*International dialling must be activated on your phone.
- Corporate Social Responsibility queries: csrpta@daimler.com
- Sponsorship requests (Commercial Vehicles): MBCV.Sponsorship@daimler.com
- Sponsorship requests (Passenger Cars): sponsorship@daimler.com
- Customer queries or concerns: webmails.southafrica@cac.mercedes-benz.com
- Merdedes me connect queries me-connect.zaf@cac.mercedes-benz.com
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Sales Enquiries
Vehicle
Alternatively, if you are interested in trading in or selling your vehicle, please find out more here.
If you already have a specific model in mind, get behind the wheel of your dream car for a test drive.
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Emergency and Alerts
Roadside Assistance
Roadside Assistance
Mercedes-Benz Roadside Assistance is designed to give you complete peace of mind on the road, 24/7, 365 days a year.
Tel: 00800 1 777 7777**International dialling must be activated on your phone.
Fraud
Fraud
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Aftersales queries
Mercedes-Benz Owner
Mercedes-Benz Owner
Or book your car in for a service with one of our qualified dealers.
Have a complaint about your Mercedes-Benz?
Have a complaint about your Mercedes-Benz?
Customer Service: 0800 133 355 / 00800 9 777 7777*
Mercedes me connect me-connect.zaf@cac.mercedes-benz.com
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Mercedes-Benz Financial Services
General enquiries:
0861 324 653
infoza@daimler.com
Finance and Applications:0861 623 701
Financemeza@daimler.com
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Keep me informed
If you would like to be kept informed about upcoming products, campaigns or events, please sign up below.
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Unsubscribe
The key to a great relationship is communication. If you feel that we are not communicating the most relevant topics with you and would like specific promotional information on other topics, please email your suggestions to the address below. Alternatively, if you would like to end your promotional communication journey with us, please send your details (name, surname, email address and contact number) to the email address below. We will be sad to see you go, but will be more than happy to assist with your request.
If at any stage you would like to be kept in the Mercedes-Benz loop and experience the extensive benefits of our brand, all that you need to do is click on the subscribe page and provide us with your details – we will be ecstatic to have you join the Mercedes-Benz family.
Email: leads@daimler.com
