Contact Us
Contact Us.
Contact Us
Contact Us.
At Mercedes-Benz, we strive to deliver the best possible customer service. Within this section you'll find contact details to help with any enquiry. Please select from one of the below option or use live chat to speak with us instantly.
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General Enquiries
General
General
Physical Address
Wierda Road (R576/M10 West)
Zwartkop
CenturionPostal Address
PO Box 1717
Pretoria
0001Contact number: 0800 133 355 / 00800 9 777 7777*
Switchboard: (012) 677 1500
- Corporate Social Responsibility queries: csrpta@daimler.com
- Sponsorship requests (Commercial Vehicles): MBCV.Sponsorship@daimler.com
- Sponsorship requests (Passenger Cars): sponsorship@daimler.com
- Customer queries or concerns: webmails.southafrica@cac.mercedes-benz.com
*International dialling must be activated on your phone
Mercedes-Benz Financial Services
Mercedes-Benz Financial Services
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Sales Enquiries
Vehicle
Vehicle
Need more info about your next Mercedes-Benz: (012) 677 5544
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Emergency numbers
Roadside Assistance
Roadside Assistance
Mercedes-Benz Roadside Assistance is designed to give you complete peace of mind on the road, 24/7, 365 days a year.
Tel: 00800 1 777 7777*
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Make a complaint
Mercedes-Benz Owner
Mercedes-Benz Owner
Make a complaint about your Mercedes-Benz.
We’re dedicated to providing you with the best customer experience throughout your Mercedes-Benz ownership. That said, we understand that on rare occasions we may not meet your expectations, so if you have a concern or are dissatisfied in any way, we’ll do our best to help resolve the situation in a fair and transparent way.
Dealer locator
Customer Service: 0800 133 355 / 00800 9 777 7777* -
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Email: crmsa@daimler.com
