Contact Us
Contact Us.

Contact Us

Contact Us.
Contact Us

Contact Us

Contact Us.

Contact Us

Contact Us.

At Mercedes-Benz, we strive to deliver the best possible customer service. Within this section you'll find contact details to help with any enquiry. Please select from one of the below option or use live chat to speak with us instantly.

  • General Enquiries

    General

    General

    Physical Address
    Wierda Road (R576/M10 West)
    Zwartkop
    Centurion

    Postal Address
    PO Box 1717
    Pretoria
    0001

    Toll Free: 0800 1 333 55 / 00800 9 777 7777*

    Switchboard: (012) 677 1500

    Need more info about your next Mercedes-Benz: (012) 677 5544

    • Corporate Social Responsibility queries: csrpta@daimler.com
    • Sponsorship requests (Commercial Vehicles): MBCV.Sponsorship@daimler.com
    • Sponsorship requests (Passenger Cars): sponsorship@daimler.com
    • Customer queries or concerns: webmails.southafrica@cac.mercedes-benz.com

     

    *International dialling must be activated on your phone

    Mercedes-Benz Financial Services

    Mercedes-Benz Financial Services

    Call Centre: 0861 324653

    Tel: (012) 677 1500

    Email: infoza@daimler.com

    www.mbfssa.co.za

     

  • Make a complaint

    Mercedes-Benz Owner

    Mercedes-Benz Owner

    Make a complaint about your Mercedes-Benz.

    We’re dedicated to providing you with the best customer experience throughout your Mercedes-Benz ownership. That said, we understand that on rare occasions we may not meet your expectations, so if you have a concern or are dissatisfied in any way, we’ll do our best to help resolve the situation in a fair and transparent way.


    Dealer locator

    Customer Service: 0800 1333 55 / 00800 9 777 7777*

  • Emergency numbers

    Roadside Assistance

    Roadside Assistance

    Mercedes-Benz Roadside Assistance is designed to give you complete peace of mind on the road, 24/7, 365 days a year.

    Tel: 00800 1 777 7777*