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Your advantages at the Mercedes-Benz Business Customer Store.

What advantages do I have in the Mercedes-Benz Online Store?
A Mercedes-Benz passenger car represents your company in an unmistakable way. Above all, however, you enjoy a particularly safe, comfortable and efficient kind of mobility. Here in the Mercedes-Benz Online Store for Business Customers, you can reserve and order your vehicle easily and conveniently at the attractive conditions.

  • Attractive leasing offers
    Whether buying, leasing or financing - we offer you attractive conditions for your company car.

  • Fast availability
    All vehicles are directly available in the Mercedes-Benz Online Store - your desired vehicle is ready for collection approx. 2 - 3 weeks after conclusion of the contract. The exact date of vehicle delivery depends, among other things, on vehicle registration and payment processing. The Mercedes-Benz partner of your choice will agree the exact handover date with you.

  • Large range of vehicles direct from the manufacturer
    Find the vehicle of your dreams in a large and varied selection of new vehicles direct from the manufacturer.

  • Individual advice from experts
    Get individual advice free of charge from our experts in customer service - by phone or e-mail.

  • Order simply and securely online
    Whether at work, at home or on the road - your new Mercedes-Benz is just a few clicks away.

  • Free delivery - directly to the dealer of your choice
    We deliver your company car free of charge directly to your chosen Mercedes-Benz partner or directly to your company.

Information on vehicles and test drive.

In the Mercedes-Benz Online Store you will find a wide range of vehicles available immediately. Get answers to the most frequently asked questions about vehicles and test drives here:

Which vehicles are available in the Mercedes-Benz Online Store?

This is the same vehicle stock as in the Mercedes-Benz Online Store for private customers. The online store offers a wide range of attractive vehicles, current promotions and exclusive special models. As the vehicles offered in the Online Store are fully configured, the vehicle of your choice will be available within 2 - 3 weeks of signing the contract. A different delivery time applies to special offer vehicles that are available in the Mercedes-Benz Online Store before the official market launch.

I have a question about a vehicle. Where can I obtain further information?

You will find concrete information on the respective vehicle in the detailed view of each offer. In addition to highlighted equipment and technical data, all standard and special equipment is also listed there.
(If the desired information is not included there, please contact our customer service. We are there for you by email(marktplatz@daimler.com) and telephone(0800 623 222 2) . You can reach us Monday to Friday from 9 a.m. to 9 p.m. and Saturdays from 9 a.m. to 6 p.m.

My desired vehicle is not available in the Mercedes-Benz Online Store. What can I do?

We regularly expand the range of vehicles in the Mercedes-Benz Online Store. If your desired vehicle is not currently available, you can send us an enquiry using this form.
Or you can contact us directly: We are there for you by email(marktplatz@daimler.com) and telephone(0800 623 222 2) . You can reach us Monday to Friday from 9 a.m. to 9 p.m. and Saturdays from 9 a.m. to 6 p.m.

Do the images correspond exactly to the vehicles that I can reserve and then lease, finance or buy?

We make every effort to ensure that the illustrations correspond to the available vehicles. However, it may happen that the desired vehicle differs from the illustrations. Therefore, all illustrations must be understood as exemplary. Please also note that, for technical reasons, the colour shades shown can only be an approximation of the real paint colour.
Furthermore, the illustrations may also contain special equipment and accessories that are not included in the scope of delivery. The detailed view of each offer provides you with an overview of the equipment included: in addition to highlight equipment and technical data, optional equipment is also listed there.

Can I test drive the vehicle I want?

We make every effort to ensure that you can test drive the vehicle of your choice. However, it is not always possible for us to provide you with your desired vehicle from the Mercedes-Benz Online Store for a test drive. Nevertheless, if it is not possible, we will always be happy to provide you with a similarly equipped vehicle for a test drive.

How can I make an appointment for a test drive?

Simply use the corresponding form: There you briefly tell us where your test drive should start and indicate your desired date and your contact details. A Mercedes-Benz partner near you will then contact you to confirm the appointment.
Alternatively, you can also arrange the test drive appointment via our customer service: We are there for you by email(marktplatz@daimler.com) and telephone(0800 623 222 2) . You can reach us Monday to Friday from 9 a.m. to 9 p.m. and Saturdays from 9 a.m. to 6 p.m.

What documents do I need to bring to the test drive?

For the test drive you need a valid EU driving licence and a valid identity card.

Information about registration and login.

The Mercedes-Benz Online Store is currently only fully available to registered and logged-in users. If you already have a Mercedes me ID, you can register directly. Otherwise you will have to register again. Your personal Mercedes me ID can then be used for the entire Mercedes-Benz universe. Of course, all the offers of the Online Store are visible to you even without registration and login. So you can start looking for your dream vehicle right away. At the latest, if you want to reserve a specific vehicle online, you will need a user account.

I have forgotten my password. What shall I do now?

If you have forgotten or misplaced your password, please use the 'Forgotten password' link in the login. You will then receive an email with which you can reset your password.

I would like to delete my user account. How is this done?

To delete your user account, please contact our customer service: We are there for you by email (marktplatz@daimler.com) and telephone(0800 623 222 2) . You can reach us Monday to Friday from 9 a.m. to 9 p.m. and Saturdays from 9 a.m. to 6 p.m.

Data security in the Mercedes-Benz Online Store.

Is my personal data protected during input and transmission?

Yes, all the processes in which you enter and transmit personal data to us are encrypted by a secure Internet connection (https).

Environmental bonus.

The purchase and registration of fully electric and plug-in hybrid vehicles is promoted within the framework of the environmental bonus in Germany. In principle, car manufacturers and the Federal Government provide half of the subsidy for vehicles that are on the list of eligible vehicles. As part of the "innovation bonus", the federal share of the environmental bonus for eligible vehicles will be doubled for a limited period until 31.12.2022.

For new fully-electric vehicles with a net list price of < 40,000€, the environmental bonus as an "innovation bonus" amounts to 9000€ (federal share: 6000€, manufacturer share: 3000€); for vehicles with a net list price of > 40,000€ to max. 65,000€, the environmental bonus as an "innovation bonus" amounts to 7500€ (federal share: 5000€, manufacturer share: 2500€).

For new plug-in hybrid vehicles with a net list price of < 40,000€, the environmental bonus as "innovation bonus" is currently 6750€ (federal share: 4500€, manufacturer share: 2250€), for vehicles with a net list price of > 40,000€ to max. 65,000€, the environmental bonus as "innovation bonus" is currently 5625€ (federal share: 3750€, manufacturer share: 1875€).

The manufacturer's share of the environmental bonus is automatically deducted from the net list price.Under certain conditions, the environmental bonus also applies to fully electric and plug-in hybrid leased and young used vehicles that are on the list of eligible vehicles.
The amount and eligibility for the "innovation bonus" or the environmental bonus is regulated by the guideline available on the BAFA website(https://www.bafa.de/DE/Energie/Energieeffizienz/Elektromobilitaet/elektromobilitaet_node.html). There is no legal claim to the granting of the "innovation bonus" or environmental bonus. The granting of the federal share is subject to a positive decision on the application by the Federal Office for Economic Affairs and Export Control (BAFA). The environmental bonus shall end when the available funding is exhausted, but no later than 31.12.2025.