We are there for you.
For individual questions and requests, please contact our customer experts directly. We are there for you by email (leads@mercedes-benz.com) and telephone (012-677 5544). You can reach us from Monday to Friday from 8 am to 5 pm.
Frequently asked questions
- Which vehicles are available in the Mercedes-Benz Online Store?
- How does online ordering work in the Mercedes-Benz Online Store?
- Can I cancel my order?
- How do I get my vehicle?
- My desired vehicle is not available in the Mercedes-Benz Online Store. What can I do?
- I do not have sole right of representation. Can I order a vehicle at commercial customer terms nonetheless?