• Delivery time
  
• Delivery location
  
• Delivery costs
  
• Registration service
  
• Vehicle pick-up
  

Can all vehicles in the Mercedes-Benz Online Store be delivered quickly?

Yes, all vehicles in the Mercedes-Benz Online Store are available at short notice. The delivery time is approx. 2-3 weeks after conclusion of the contract. The exact date of vehicle delivery depends, among other things, on vehicle registration and payment processing. The authorised Mercedes-Benz dealer of your choice will coordinate the exact handover date with you.

The delivery of your dream vehicle is very convenient and according to your wishes.

How do I get my vehicle?

After completing the reservation process, our customer service will contact you. Then you can choose whether you want the vehicle delivered to an address of your choice or whether you want to collect it from the authorised Mercedes-Benz dealer of your choice. The desired address may be a maximum of 100 kilometres away from the selected authorised Mercedes-Benz dealer. Delivery to a desired address is subject to local conditions. The authorised Mercedes-Benz dealer will clarify the relevant details with you.

Can I have my vehicle delivered abroad?

Unfortunately, this is not possible. The offers of the Mercedes-Benz Online Store are limited to delivery in the German federal territory.

What are the costs for vehicle delivery?

Both the delivery of your vehicle to an address of your choice and the collection from an authorised Mercedes-Benz dealer of your choice are free of charge.

I would like to register my desired vehicle right away. Will Mercedes-Benz handle this?

You can register your vehicle directly via Mercedes-Benz. For more information, please contact your selected authorised Mercedes-Benz dealer.

What documents do I need to bring with me to pick up the vehicle?

You will need your identification document (identity card or passport), insurance certificate and power of attorney for registration, as well as your order documents to pick up the vehicle. You will receive all the information about which documents you need to show in good time before you pick up the vehicle. The delivering authorised Mercedes-Benz dealer will handle the registration if you wish and discuss all the details with you.