PremiumDrive

PremiumDrive is a Mercedes-Benz service and maintenance plan designed to give you, our customer, peace of mind knowing that your vehicle will be well taken care of by qualified Mercedes-Benz technicians.

At Mercedes-Benz, not only do we strive to exceed our customer's expectations when it comes to service, we also pride ourselves on the work that goes into our products. PremiumDrive offers three base service and maintenance options which  customers can choose from at vehicle point of sale.

PremiumDrive Classic Care is a basic service plan which provides you with a service cover as per manufacturer’s electronic service schedule for 5 years or 100 000 km’s, whichever comes first:

• Filters and lubricants
  
  
  

The PremiumDrive Platinum offers comprehensive cover for a period of 5 years/100 000 kms, whichever comes first and includes the following benefits:

Vehicle Service & Maintenance Cover

• Servicing as per EQ service/maintenance requirements
• requirements▸ Replacement of Fair wear and tear items
  

S24h Roadside assistance

• Breakdown assistance
• Towing recovery
• Immediate mobility (home/office/airport)
  

Touring guarantee

• Accommodation
• Car hire
• Public Transport (Uber/Flights/Taxi)
• Vehicle repatriation
  

Sign and drive

• Callout to support with battery malfunctions and deflated/damage tyre replacement

Mobility – courtesy or rental (if vehicle cannot be repaired within 48 hrs)

PremiumDrive Comfort Care is a standard service and maintenance plan which provides you with a service, maintenance and fair wear and tear cover as per manufacturer’s schedule for 5 years or 100 000 km’s, whichever comes first:

• Service 
  
• Maintenance 
  
• Wear and Tear
• Additional benefits (roadside assistance, technician call-outs, vehicle repatriation, jumpstart, etc.)

PremiumDrive Exclusive Care is a comprehensive service and maintenance plan which provides you  with a service, maintenance and fair wear and tear cover as per manufacturer’s schedule for 7 years or 140 000 km’s, whichever comes first:

• Service 
  
• Maintenance 
  
• Wear and Tear
• Additional benefits (roadside assistance, technician call-outs, vehicle repatriation, jumpstart, etc.)
• Complimentary tyre and rim insurance

PremiumDrive is a Mercedes-Benz service and maintenance plan designed to give you, our customer, peace of mind knowing that your vehicle will be well taken care of by qualified Mercedes-Benz technicians.

At Mercedes-Benz, not only do we strive to exceed our customer's expectations when it comes to service, we also pride ourselves on the work that goes into our products. Each model Premium Drive terms and conditions are found below.