In the best hands

The decision to purchase a Mercedes-Benz is always a decision in favour of safety and quality. The most cutting-edge high-strength materials, complex body structures from steel and aluminium and the networked car electronics of the active and passive safety systems require not only knowledge of the correct procedures for repair but also the proper workshop equipment. Don't leave your safety to chance – leave it instead to the specialists from Mercedes-Benz.

Possible wear and tear or probable damage can be identified at an early stage during this process. That means more major repairs and the resulting costs can be avoided. You don't even need to think about the regular service dates yourself: the standard-fit service interval indicator in your Mercedes reminds you automatically of any upcoming maintenance – as a pre-service to your service, so to speak. Maintenance is available from Mercedes-Benz Service in two different packages: Service A and Service B, performed alternately.
A man looks at his Mercedes-Benz.

Bodywork repairs

FAQ
For safety and value retention: You should always take bodywork damage seriously. Hidden components of your vehicle are often affected, especially if larger elements are damaged. The roadworthiness should therefore be checked. In such cases, the Mercedes-Benz workshop of your trust will conduct a professional assessment and carry out repairs to manufacturer quality standards.

Paint repairs

FAQ
For a brilliant result: Paint damage is more than just a cosmetic defect. Scratches, dents or cracks can cause rust damage. Once rust has set in, it quickly becomes expensive. We therefore advise you to have paintwork repaired as soon as possible. Our workshops are staffed by experts who treat your vehicle with long-lasting, high-quality Mercedes-Benz genuine paints.

Windscreen replacement

FAQ
For a custom-fit replacement: Whether windscreen, rear window or side window – if there is glass damage to your vehicle, we can replace the glazing for you in no time at all. In the Mercedes-Benz workshops, glass repairs are carried out according to the manufacturer's specifications and using genuine glass parts.

SmallRepair exterior repairs

FAQ

With our small repair methods for the exterior, we specifically remove traces of mishaps, minor accidents as well as climatic and environmental influences. Our SmallRepair experts treat damaged areas on paintwork, sheet metal or plastic and restore them to their original structure and colour.

 

SmallRepair examples:
β€’ Scratches on painted surfaces: Filling, sanding, painting and polishing
β€’ Cracks on plastic surfaces such as bumpers, mouldings and panelling: fill and paint small areas as required
β€’ Small dents: Dent removal with special tools – without expensive sanding, filling or painting

SmallRepair interior repairs

FAQ

Mishaps and many years of use can lead to damage and wear on board your Mercedes-Benz as well. Our SmallRepair specialists restore your interior to its first-class appearance with a delicate touch and thanks to modern methods.


SmallRepair examples:

β€’ Tears or holes in seat covers made of leather, man-made leather, microfibre, fabric, etc.

β€’ Padding of seats
β€’ Scratches, cracks or wear on trim elements and panelling

SmallRepair glass repairs

FAQ

SmallRepair can be a cost-effective solution for glass damage. Our experts check whether a windscreen replacement is avoidable. If so, the defect is treated with special resin. In general: Even the smallest glass damage can jeopardise your safety – and should be repaired. Usually, your insurance will cover the costs.

 

SmallRepair examples:
β€’ Small holes or minimal cracks in the windscreen
β€’ Repair of the rear window
β€’ Repair of side windows

Approved Autobody Repair Centres

Our nationwide network of approved body repairers ensures that your car will be well looked after - wherever you are in South Africa.We guarantee that only quality parts are used in our approved body shops and that repairs are carried out to the highest standards. What’s more, when you use a Mercedes-Benz approved bodyshop you have the added comfort of knowing that all work will be carried out to Mercedes-Benz standards of quality.
A Mercedes-Benz technician checks the engine compartment of a vehicle.