Mercedes-Benz Online Store

The Mercedes-Benz Online Store lets you request a no-obligation offer for a new Mercedes-Benz vehicle. To request an offer, first choose your ideal vehicle from our current stock. The vehicles are already configured and no changes are possible. Then select your preferred payment method. Click the checkout button and login or register for your Mercedes Me account. Then finalise your invoice details and confirm your order. All communication after registration or login is conducted privately between you and Mercedes-Benz. The offer provides you with the best price guaranteed. If the offer meets your expectations, you can reserve the vehicle online. Mercedes-Benz will then be in touch to guide you through the purchase process.

Yes, there’s a reservation fee of R2 500.00 incl VAT* that goes towards securing the vehicle of your dreams, yet only due after the checkout process. The amount will be deducted from the total vehicle purchase price. This amount is refundable in the case of a cancellation, subject to terms and conditions.

There are three ways to make the perfect choice on our Mercedes-Benz website: discover the latest models, use our model search to find the model that best suits you, or click the shopping cart on the homepage.

You will find all vehicles available for sale in the Mercedes-Benz Online Store. Choose a particular vehicle offer on the Mercedes-Benz Online Store homepage to view all the vehicle details on the product detail page. If you require more information about how to enquire about a vehicle online, please get in touch with our Customer Contact Centre.

The Mercedes-Benz Online Store offers you the following payment options: cash purchase, leasing or financing.

You can choose between home delivery to get your new Mercedes-Benz delivered to your doorstep. Alternatively, you can collect your vehicle at your dealer of choice.

Customer Contact Centre
You can contact us in the following ways:

By email:
clientesmbp@cac.mercedes-benz.com

By post:
Mercedes-Benz Portugal
Apartado 1 - Abrunheira - Abrunheira
2726-911 Mem Martins

By phone:
00800 9 777 7777

Alternative number:
+351 210 608 107

Opening hours:
Weekdays from 9 a.m. to 6 p.m.

Yes you can. The current regulations allow for vehicle sales. You can begin the purchasing journey of your dream Mercedes-Benz online. Once your purchase is finalised, your chosen dealership will be in contact with you to arrange the handover.

Our dealers are open again to assist you with. Please get in touch with them for your queries. But please note to book any appointments at the dealership, no walk-ins are possible at this stage.

Once your purchase has been finalised, you will be able to take handover of your new Mercedes-Benz. The handover will be either via home delivery or collection at your dealer. Your Dealer of choice will contact you to finalise the arrangements.

Yes you may reserve a vehicle during the lockdown period and you may also complete payment for your Mercedes-Benz as well as take delivery of your new vehicle.

You can receive an Offer to Purchase via our Online Store for your new Mercedes-Benz. If you wish to secure your dream vehicle then you can sign your Offer to Purchase digitally. Please keep in mind, signed offers are limited to a period of 4 working days.

The price you see on your Offer to Purchase is the best possible price offered by Mercedes-Benz.

Customer Contact Centre

You can contact us in the following ways:

By email:

Leads@daimler.com

By phone:

(012) 677 5544