Ask Mercedes.

Your intelligent virtual assistant.

Overview


Ask Mercedes has the answer.

Can I really get onto the Internet with my Mercedes? And how can I adopt an even sportier driving style? Ask Mercedes will help you.

Overview


Ask Mercedes has the answer.

Can I really get onto the Internet with my Mercedes? And how can I adopt an even sportier driving style? Ask Mercedes will help you.

The photo shows the key visual for Ask Mercedes. Pictured is a smartphone with the following screen content: "Any questions?", including the Halo and three dots. In the background is the gradient halo between magenta and cyan.

Ask Mercedes is the intelligent virtual assistant with which you can experience your Mercedes in a whole new way. Thanks to augmented reality, you can learn all about the functions of the numerous controls in a fun way. Do you have a specific question? Simply enter it into the chat via text or speech and get the right answer immediately. Complex topics are explained in a simple and easy-to-understand manner with pictures or how-to videos.

To be able to use the augmented reality function, you will need the Ask Mercedes app. But you can also ask questions and chat via other channels such as Amazon Alexa or Google Home (available in early 2018). As a result, Ask Mercedes is available at any time and everywhere, wherever you are and whichever communications channel you prefer.

Virtual Assistant


Your intelligent virtual assistant.

Ask Mercedes has the answer to all your questions about electric mobility from Mercedes-Benz.

Virtual Assistant


Your intelligent virtual assistant.

Ask Mercedes has the answer to all your questions about electric mobility from Mercedes-Benz.

Looking sideways into the opened driver's door of a Mercedes-Benz E-Class. A woman is sitting in the cockpit. One hand lies on the left leg, in the other she holds her smartphone with the activated Ask Mercedes app.

Lengthy searches and flicking through instruction manuals are a thing of the past. Ask Mercedes explains all of the key functions of your Mercedes in an easy-to-understand, illustrated manner. Would you like to know how your parking assist works? Or link your smartphone to your vehicle? Ask Mercedes will show you how it's done.

Are you thinking about getting an electric vehicle? Would you be interested in knowing which EQ models will be coming to market in the near future? Ask Mercedes has the answer to all your questions about electric mobility from Mercedes-Benz.  

Chat


Chat with Ask Mercedes.

Get to know your vehicle better.

Chat


Chat with Ask Mercedes.

Get to know your vehicle better.

A man sits in the car cockpit and holds his smartphone with the Ask Mercedes app over the steering wheel. The augmented reality feature shows information about the most important buttons on the steering wheel.

Using the chat function you can get the right answer to many questions about your vehicle instantaneously. You can enter your questions via voice or text. The answers are given in a multimedia format: as text, pictures, how-to videos or a link to the online user manual. In addition to the Ask Mercedes app, you can of course also communicate with Ask Mercedes via Facebook Messenger, Amazon Alexa or Google Home (available in early 2018). And your questions don't always only have to be about your car. Give it a try!

Augmented Reality


Experience your Mercedes with augmented reality.

Augmented Reality


Experience your Mercedes with augmented reality.

A woman sits in the cockpit and points the smartphone at the steering wheel with the activated Ask Mercedes app. Thanks to augmented reality markers, the functions of the buttons on the steering wheel are explained inside the app.

With the Ask Mercedes app you can use the augmented reality function. Activate the app and guide your smartphone camera over the cockpit and centre console of your Mercedes. The app detects all of the controls and warning lights and explains their function. Clear and easy to understand. Currently available for the new E- and S-Class. Other model series will follow in 2018.

Please note that the Ask Mercedes app must not be used by the driver while driving.

Download it now free of charge from the App Store.